Auto Attendant is a powerful automated VoIP business service that replaces the need for a receptionist.
Call anyone in your company just by dialing their extension number, even if they work in different locations with extension dialing.
A virtual PBX is the modern alternative to costly, clunky PBX equipment that is tied to one location. Unite your whole company with a virtual PBX that is hosted in the cloud.
Music on Hold plays recorded music or marketing messages while your callers are on hold to give your business a professional edge.
A Ring Group is a way for a group of extensions to share the distribution of incoming calls. Ring groups are also commonly known as Hunt Groups.
Directory Assistance gives you the option to add your company name and telephone number to a Directory Assistance Listing provider.
Bring your phone numbers with you when you switch to Sabra Systems.
A Virtual Office includes easy instant message access to your contacts whether they are your colleagues on the same phone system, your Google App/Gmail contacts.
See who’s available, who’s busy with the Presence feature. The Virtual Office lets you instantly see the status of other employees on your phone system.
Why waste money on outside conference call providers when you can hold your conference calls right from your Virtual Office phone at no charge? Learn about the conference bridge, included with your Virtual Office service.
Call Recording is an extension-level call recording service included with each Virtual Office Pro extension.
Pro extension users can record their own incoming and outgoing calls, play them back, or download them. Additionally all office administrators can record and playback staff audio calls for quality assurance and training purposes.
Virtual Office Meetings is a powerful web conferencing service that lets you share content and use video to better collaborate with other participants.
Collaboration is easy when you consolidate and integrate your contacts. Have all your Gmail, Lync, Outlook, Office 365, Exchange and phone system contacts at your fingertips.
Get Your Virtual Office phone extension to go…on your iPhone and iPad.
Get Your Virtual Office phone extension to go…on your Android smartphone and tablet.
The Virtual Office Softphone transforms your computer into a feature-rich, web-based phone. Make, take and transfer calls, and more using your Virtual Office voice service and it’s included at no extra charge.
An easy-to-use administration portal, called the Account Manager, for setting up and configuring your phone system, setting up extensions, Auto Attendant, and Ring Groups and more.
Virtual Office Online is a web-based dashboard that allows Virtual Office users to manage and use their phone features online, from any computer.
It integrates a business softphone with online voicemail, corporate directory, instant messaging, presence, video calling and more. Virtual Office Pro users can also use it for fax, call recording and web conferencing.
Virtual Office Desktop is a Windows and Mac application that integrates a business softphone with online voicemail, corporate directory, instant messaging, presence, video calling and more. Virtual Office Pro users can also use it for fax, call recording and web conferencing.
Using VoIP business phone service for calling substantially reduces your phone bills. Learn about our great plans that save you money every day.
With Sabra Systems it’s simple to add a third person to your two-way call to instantly create a 3-way conference call.
Business SMS for Virtual Office allows you to send, receive and track text messages to any of your personal or customer contacts from your Virtual Office Online, Virtual Office Desktop and Virtual Office Mobile applications.
When it comes to call forwarding, you need maximum flexibility. You might want to forward calls one way if you’re on the phone, another way if you don’t pick up. You can customize your call forwarding rules just the way you want them.
Why waste money on outside conference call providers when you can hold your conference calls right from your Virtual Office phone at no charge?
With Caller ID, you can identify who’s calling before you pick up the phone. The number and name (if available) of incoming call appears on your display.
You can also customize your external caller ID for your business. Set it up so everyone has the same company name, or personalize it by extension.
Caller ID Blocking allows you to block (and unblock) your Caller ID on outgoing calls.
Now you can transfer calls with ease. Choose either warm transfer or cold (or blind) transfer. With warm transfer, you announce the call to the person you are transferring the call to. With a cold transfer, you send the call directly to the extension without announcing it.
With the Call Park feature, you can “park” a call in the cloud so other employees can pick up the call. A parked call can be picked up by any extension in your organization.
When you need quiet time to finish a project, put your telephone in a state that will not ring and calls will automatically be forwarded to voicemail (or to a busy signal if voicemail is turned off).
Do Not Disturb (DND) is a great feature for when you are on a conference call, having an important conversation or just need to stop multi-tasking and focus.
Group Pickup (or Group Call Pickup) lets employees answer incoming calls for other group members.
Group intercom paging is useful for making real-time announcements to a department, team or work area using the intercom feature on your Polycom phones. Intercom to specific paging groups or broadcast your page to all other Polycom sets in your office by choosing the emergency or priority group.
Internet Faxing is a personal online faxing service included with each Virtual Office Pro extension. If you have a Virtual Office Pro extension, you can send and receive online faxes from any computer.
Use our powerful business-class voicemail feature to view and listen to your voicemails online, have them delivered to your email box, or access them by phone.
Voicemail-to-email is great way to save time and be more responsive to your clients. Your voicemails are delivered right to your email box as audio files so you can listen to them right away.
Microsoft Integration allows you to access Virtual Office features from Outlook and Skype for Business (Lync).
Virtual Office includes built-in integration with Salesforce to help you deliver personalized customer service.
Sabra Systems and Zendesk have partnered to provide a tightly integrated cloud-based solution that combines and enhances the strengths of business phone service and Zendesk, right out-of-the-box.
Virtual Office phone service includes built-in integration with Desk.com to help you deliver effective and efficient customer service.
SugarCRM integration automatically retrieves the matching SugarCRM contact record when you get an incoming call and pops the information on your computer screen.
Web Dialer allows you to dial from any web page just by clicking on the phone number. It can also run a web search on incoming caller’s phone numbers or Caller ID name when you receive a call and pop the results on your computer screen.
Your Virtual Office phone service includes a professional Auto Attendant to answer and route your calls professionally and efficiently. Additional Auto Attendants can be ordered as needed.
A Ring Group (or Hunt Group) is a way for teams or departments to share the distribution of incoming calls. Nine ring groups are already included in your Virtual Office account.
You can have up to 130 ring groups and they can be ordered in sets of 1, 6 or 15.
Branch Office gives your phone system administrators the ability to segment extensions on their virtual PBX into groups that can represent physical or virtual branches of your company. Each branch has its own unique branch directory and IVR script.
Ever call a company and hear a recorded message something like this? “Please remain on the line and your call will be answered in the order it was received.” That’s call queuing.
It places your callers in a queue or line while your agents or employees are busy with other calls. The queued calls are distributed to your next available agent in the order received, allowing you to serve your customers promptly, courteously, and efficiently. Great feature for businesses that field a lot of incoming calls.
Connect your overhead paging system to your Virtual Office service with Virtual Office Overhead Paging. It works with paging systems that have a standard analog phone input (Tip and Ring). Requires the purchase of an adapter.
Switchboard Pro is a graphically rich, software-based switchboard app that greatly streamlines live call handling and gives you at-a-glance visibility of the “presence” of each employee—either for everyone in the whole organization, or for a subset of workers at the branch office level.
A Virtual Attendant is purchased as a stand-alone service designed for situations where a physical telephone extension is not required. The Virtual Attendant is often used to provide recorded information menus such as business hours or directions. It is also used to route incoming calls to non-Sabra Systems telephone services such as cell phones, home phones and existing office phones.
A Virtual Extension is an extension not associated with a physical telephone. It’s great for information-only mailbox announcements such as addresses, driving directions and business hours. It includes a mailbox, auto-attendant routing and a DID for direct and outbound forwarding.
Use 4-Line Appearance Service to transform your Cisco or Polycom phone to a 4-line phone that can handle 4 calls at once (instead of the 2 active line keys). If you have a Polycom phone, you can also check out our Power Keys service for even more options.
Barge-Monitor-Whisper is an add-on service that enables office managers and supervisors to monitor phone conversations of employees on a PBX with callers.
A Toll-Free Virtual Number is an inbound number that rings to your auto attendant, ring group or primary line. US callers can call your toll-free number at no charge to them.
A Virtual Phone Number is a number that rings to a primary line. A Virtual Phone Number eliminates long-distance toll charges for anyone calling within that number’s area code. Virtual Phone Numbers are available for most area codes.
Expand your global presence with Sabra Systems. You can have a local presence and take advantage of international toll-free number service in a growing number of countries across the globe.
Sabra Systems fax over IP solution is based on the T.38 ITU standard for sending faxes across IP networks. Fax services work with standard fax machine brands. Our solution connects your fax machine to the Internet via an analog terminal adapter (ATA).
Professional, affordable voice recording services for your auto attendant or IVR. From telephone prompts to voicemail and message on-hold recordings, make sure your business presents a consistent, professional voice for your clients and customers.
While the Virtual Office system can easily be self-installed and configured, subscribers have the option of utilizing a Virtual Office professional installation team to get their service up and running in no time.
We at Sabra Systems offer a robust portfolio of advance telecommunications solutions including Voice, Converged, Internet, and Private Networking services that can be tailored to your needs.
We work with Panasonic, Asterisk, IP Based Phones System, NEC and Avaya PBX/Phone Systems. We provide a wide range of voice services with a complete set of calling features or calling plans to tailor a solution to your unique business needs.
1 Radisson Plaza, 10th For,
New Rochelle, NY 10801.
914-361-3600 or 855-55-(SABRA)